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Course Offerings
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Employees are already motivated to perform, but often need to learn specific skills relative to their position and the needs of their organization. Our curriculum encompasses the needs of your entire workforce, from entry-level to management.
Using a skills-transfer training approach, our courses emphasize the delivery of comprehensive content, balanced with learner participation and effective techniques that can immediately be put into practice in the workplace.
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Interpersonal Development
Interpersonal Communications
Dealing with an Emergency and Conflict
Dealing with Difficult People
Dealing with Anger
Team Building
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Productivity Skills
Negotiation Skills
Customer Service
Project Management
Goal Setting
Telephone Skills
Effective Presentation Skills
Successful Business Writing
Successful Technical Writing |
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Business Management
Business Management
The Marketing Process
Advertising and Promoting Your Business
Financial Planning and Forecasting
Operations as a Weapon
Customer Service Management
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Entrepreneurship
Entrepreneurship Basics
Steps in Starting a Business
Business Formation
Securing Capital for Your Business
Selecting the Right Franchise
Choosing a Home-Based Business
How to Create a Winning Business Plan
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EEO
Preventing Harassment
EEO Briefing for Managers
Respect in the Workplace
Emerging Issues in EEO
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Diversity
Diversity Advantage
Emerging Issues in Diversity
Self as Mediator
Building Gender Cooperation
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